Video Walkthrough

Buy Numbers

Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities.  Before you can use our system, you need to purchase at least one tracking number. You can purchase local, toll-free, and international numbers from over 60 countries. Learn More

Video Walkthrough

Tracking Numbers

Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities, such as phone calls, text messages, form submissions, and online chats, to individual marketing campaigns. Learn More

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Call Log Overview

The Call log is where you can find a list of any activity your account has received.  You can find multiple pieces of valuable information, update contact information, access call recordings and more. Learn More

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Receiving Numbers

A Receiving Number is a phone number that CTM will route calls to when someone calls your tracking number. Learn More

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Text Numbers

Before you can start using the text functionality on your account, you need to choose and enable your tracking numbers for text. Learn More

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Port Numbers

Number porting is the process of taking an existing phone number and transferring it to another provider.  At CallTrackingMetrics you have the ability to port a number you currently have into our system to be used as a tracking number Learn More

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Fax Numbers

Before you can use the fax function in your account you need to enable your tracking numbers for fax Learn More

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Call Settings

The Call Settings page is where you can configure global settings for your calls. From the Call Settings page you can find settings for call recording, transcription, announcement messages, caller ID options and more. Learn More