Video Walkthrough

Mobile App Webinar

A copy of the Mobile App webinar held on 03/12/24   Learn More

Video Walkthrough

Form Webinar

A recording of the “Uncovering Hidden Gems” webinar on Forms   Learn More

Video Walkthrough

Softphone Webinar

A recording of the “Uncovering Hidden Gems” webinar on softphone   Learn More

Video Walkthrough

Tags

You can either manually enter tags in for each of your Activities for Calls, Chats, Messages, Forms, and Faxes or set up tags to automatically be applied to activities based on defined criteria. Tags are especially helpful for categorizing your activities if you’re interested in tracking a specific product or promotion. Learn More

Video Walkthrough

Agent Mobile App

The CallTrackingMetrics Agent Mobile App gives your users the ability to use CallTrackingMetrics wherever they are directly from their phone.   Learn More