Video Walkthroughs

Recording: Do You Want to Build a Chatbot? 11/16/23   Learn More

Recording: All Things A.I. Webinar 04/09/24   Learn More

A copy of the Custom Fields webinar   Learn More

A copy of the Mobile App webinar held on 03/12/24   Learn More

A recording of the “Uncovering Hidden Gems” webinar on Forms   Learn More

A recording of the “Uncovering Hidden Gems” webinar on softphone   Learn More

You can either manually enter tags in for each of your Activities for Calls, Chats, Messages, Forms, and Faxes or set up tags to automatically be applied to activities based on defined criteria. Tags are especially helpful for categorizing your activities if you’re interested in tracking a specific product or promotion. Learn More

The CallTrackingMetrics Agent Mobile App gives your users the ability to use CallTrackingMetrics wherever they are directly from their phone.   Learn More

You can create a voicemail box using our Voice Menu function to create a customized voicemail for you business.   Learn More