Video Walkthroughs

Personalize voicemails, optimize task management, and get in-depth reporting on key metrics.

Learn how to maximize your Salesforce integration with CTM.

Make sales, save time, and nurture leads from start to live agent with ChatAI, CTM’s smart chatbot feature.

Set up custom fields and panels in your softphone, call log, smart routers, reports, and notifications to make call data support your priorities.

Make the most of your Google Ads Direct Connect integration.

An introduction to the new UK regulatory process “Know Your Customer”  

An update on regulatory process and requirements as of April 2024.