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Overview Report

The Overview Report is a dashboard (comprising a set of cards) that summarizes the detailed reports in a topic. These cards contain information by default, but can be changed to fit anyone’s style and needs. Pie charts or bar graphs can be used, as well as different dimensions and filters. Learn More

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Account Usage

One of the many reports that CTM offers is an Account Usage report, which shows a breakdown of cost by tracking number for the account you are viewing. Learn More

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Scoring

Call Scoring allows you to customize the Score column of the call log. The Score panel allows you to apply reporting tags, set a star rating, and mark calls as conversions. Learn More

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ROI Report

Within the reports menu, you will see a group of reports called “ROI Reports”. These reports allow you to see the financial performance of each advertising campaign as we well as the performance of the people answering your phones. Learn More

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Activity Map

The Activity Map is an interactive map display that pinpoints the origins of calls, form submissions, and other user activities.   Learn More

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Activity Reports

The Activity Reports page provides an overview of your calls over a set time period sorted by a dimension of your choice. You can apply filters and date ranges to narrow down which calls you want to include in the report, and select a view (such as calls by source, calls by hour of day, or calls by …

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Accuracy Report

The Accuracy Report allows you to ensure that you have the proper number of Tracking Numbers assigned to a specific source.   Learn More

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Notifications

Notifications are automatic emails or text messages that are triggered by your calls and form completions so you can stay in the loop on performance. Learn More