Hidden Gems

FormReactor

Discover which click-to-call forms are available to you in CTM, new form templates, and how to route calls based on forms.

Hidden Gems

Voice Menus

Learn how to route callers with keypresses or speech recognition, set up custom voice menus, and connect them to other tools in your account.

Hidden Gems

Agent Scripts

Set up agent scripts and optimize your account with advanced setups, calendars, and more.

Focus On

LeadReactor

Personalize voicemails, optimize task management, and get in-depth reporting on key metrics.

Focus On

Focus on Salesforce

Learn how to maximize your Salesforce integration with CTM.

Hidden Gems, Focus On

Do You Want To Build A Chatbot? Webinar

Make sales, save time, and nurture leads from start to live agent with ChatAI, CTM’s smart chatbot feature.

Hidden Gems, Focus On

Custom Actions

Set up custom fields and panels in your softphone, call log, smart routers, reports, and notifications to make call data support your priorities.

Hidden Gems

All Things AI

Set up your AI builds, update fields and triggers, level up your AskAI setup, and more!