Schedules define active hours that you can use to control available times for agents and routing features. Schedules are built using days of the week and hours of the day rather than specific calendar dates. Learn More
Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities. Before you can use our system, you need to purchase at least one tracking number. You can purchase local, toll-free, and international numbers from over 60 countries. Learn More
Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities, such as phone calls, text messages, form submissions, and online chats, to individual marketing campaigns. Learn More
The Call log is where you can find a list of any activity your account has received. You can find multiple pieces of valuable information, update contact information, access call recordings and more. Learn More
A Receiving Number is a phone number that CTM will route calls to when someone calls your tracking number. Learn More
