Video Walkthroughs

VoiceAI lets you easily set up an AI-powered attendant to handle after-hours or overflow calls, ensuring your team stays supported 24/7. VoiceAI can schedule appointments, take messages, and help reduce the need for extra staffing during slower times.

Learn how to make and take calls on your desktop using the internet with this introduction to CTM’s softphone.

CTM’s self-service feature to help you understand, gather, and submit the necessary information to purchase and register numbers globally.

Craft personalized reports and a dashboard to capture detailed topic reports in a summarized manner. Then schedule, share, and export them for convenient access and collaboration.

The API Logs are a comprehensive list of API requests related to your CallTrackingMetrics account. This page is useful for monitoring activity and troubleshooting errors.

Ask any natural language question and get a concise ChatGPT-powered answer with Custom Asks. Enter those into a custom field for easy reporting. Custom Asks can be set up using a trigger that runs after a call is completed.

Get customizable call and chat summaries with rich conversation insights delivered to you automatically.

The integrations page allows you to link your CallTrackingMetrics account with various different platforms.