Activities

Text Log Overview

The Text log is where you can find a list of all text activity your account has received.  You can respond to inbound texts and create new outbound texts from this page and more.

Activities

Forms Overview

The Form Log is where you can find a list of all of the Form entries that your account has received.  You can find the form fill data, along with contact information, session data and more.

Activities

Chats Overview

The Chat Log is where you can find a list of any chat activity your account has received.  From this page you can view the transcriptions of your chats, update contact information and more.

Activities

Faxes Overview

The Fax Log is where you can find a list of any faxes your account has sent or received.  From this page you can view the faxes, update contact information and more.

Activities

Agency Log Overview

The Agency Log allows you to view activities across every sub-account under your agency.  This is a powerful tool for agency administrators trying to see the full scope of their agencies activities.

Activities

Export Log Overview

The export log allows you to export the activity log of a single account all the way up to the activity logs of your entire agency.

Activities

Contact Lists Overview

Contact lists allow you to create and maintain a list of contacts within your CallTrackingMetrics account. Use them to quickly add recipients for bulk text messaging and automatically update using triggers. 

Activities

Blocked Numbers

From time to time, you may receive calls on your tracking numbers from solicitors or spam callers that you want to block.

Activities

Do Not Call/Text List

The Do Not Call and Do Not Text lists prevent anyone on your CallTrackingMetrics account from calling or sending text messages to numbers that have been added to those lists.