Video Walkthroughs

Before you can start using the text functionality on your account, you need to choose and enable your tracking numbers for text. Learn More

Number porting is the process of taking an existing phone number and transferring it to another provider.  At CallTrackingMetrics you have the ability to port a number you currently have into our system to be used as a tracking number Learn More

Before you can use the fax function in your account you need to enable your tracking numbers for fax Learn More

The Call Settings page is where you can configure global settings for your calls. From the Call Settings page you can find settings for call recording, transcription, announcement messages, caller ID options and more. Learn More

Target numbers are the phone numbers on your website that can be dynamically changed to a tracking number. If you want to be able to replace multiple numbers on your website, you will need to add a target number for each phone number on your site. Learn More

You can track any onsite or offsite advertising channels through CallTrackingMetrics. Learn More

The Tracking Code is a script that determines the advertising channel that led a visitor to your website and shows the tracking number that corresponds to that channel. Learn More

The Text log is where you can find a list of all text activity your account has received.  You can respond to inbound texts and create new outbound texts from this page and more. Learn More

The Form Log is where you can find a list of all of the Form entries that your account has received.  You can find the form fill data, along with contact information, session data and more. Learn More