Video Walkthroughs

The Tracking Code is a script that determines the advertising channel that led a visitor to your website and shows the tracking number that corresponds to that channel. Learn More

The Text log is where you can find a list of all text activity your account has received.  You can respond to inbound texts and create new outbound texts from this page and more. Learn More

The Form Log is where you can find a list of all of the Form entries that your account has received.  You can find the form fill data, along with contact information, session data and more. Learn More

The Chat Log is where you can find a list of any chat activity your account has received.  From this page you can view the transcriptions of your chats, update contact information and more. Learn More

The Fax Log is where you can find a list of any faxes your account has sent or received.  From this page you can view the faxes, update contact information and more. Learn More

The Agency Log allows you to view activities across every sub-account under your agency.  This is a powerful tool for agency administrators trying to see the full scope of their agencies activities. Learn More

The export log allows you to export the activity log of a single account all the way up to the activity logs of your entire agency. Learn More

Contact lists allow you to create and maintain a list of contacts within your CallTrackingMetrics account.  Lists can be used to quickly add recipients for bulk text messaging and can be automatically updated using triggers.  When intelligently routing calls with a smart router, you can use lists to create unique routes for members of a specific list. Learn More

From time to time, you may receive calls on your tracking numbers from solicitors or spam callers that you want to block. Learn More