Video Walkthroughs

Learn how to set up custom definitions to get your unique call event parameters into GA4’s standard reporting.

Learn how to view and understand events in GA4.

Find out where to look in GA4 to view and define your call conversions in CallTrackingMetrics.

Find out where to look in GA4 to view your events with session details like default channel and source/medium.

Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities.  

Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities, such as phone calls, text messages, form submissions, and online chats to specific marketing campaigns.

The Call log is where you can find a list of any activity your account has received, in addition to updating contact information, accessing call recordings, and more.

A Receiving Number is a phone number that CTM will route calls to when someone calls your tracking number.

Before you can start using the text functionality on your account, you need to choose and enable your tracking numbers for text.