Hidden Gems

Softphone

Learn how to make and take calls on your desktop using the internet with this introduction to CTM’s softphone.

CTM Platform, Activities

Softphone V2

Learn how to make and take calls on your desktop using the internet with this introduction to CTM’s softphone.

Numbers, Focus On

Regulatory Bundles

CTM’s self-service feature to help you understand, gather, and submit the necessary information to purchase and register numbers globally.

Focus On

Understand Routing

Learn what routing options are best for your business and advanced tips on using and troubleshooting with smart routing.

CTM Platform, Hidden Gems

Tags

Discover how tags can help you categorize activities like calls, chats, messages, and more based on your goals.

Hidden Gems

Agent Mobile App

Learn about the app designed for agents on the go.

Flows

Smart Router

Route callers directly based on specific pieces of caller information.

Hidden Gems

Voicemail Setup

Set up a voicemail box to create customized business voicemails using our Voice Menu function.