Video Walkthroughs

Our mobile app is designed for agents on-the-go who want the same great experience taking customer calls, texts, and chats anywhere.

Discover available click-to-call forms in CTM along with call routing options and tasks based on form submissions.

Learn how to make and take calls on your desktop using the internet with this introduction to CTM’s softphone.

Learn how to make and take calls on your desktop using the internet with this introduction to CTM’s softphone.

CTM’s self-service feature to help you understand, gather, and submit the necessary information to purchase and register numbers globally.

Learn what routing options are best for your business and advanced tips on using and troubleshooting with smart routing.

Discover how tags can help you categorize activities like calls, chats, messages, and more based on your goals.

Learn about the app designed for agents on the go.

Route callers directly based on specific pieces of caller information.