Tracking Numbers
Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities, such as phone calls, text messages, form submissions, and online chats to specific marketing campaigns.
Call Log Overview
The Call log is where you can find a list of any activity your account has received, in addition to updating contact information, accessing call recordings, and more.
Receiving Numbers
A Receiving Number is a phone number that CTM will route calls to when someone calls your tracking number.
Text Numbers
Before you can start using the text functionality on your account, you need to choose and enable your tracking numbers for text.
Port Numbers
Number porting is the process of taking an existing phone number and transferring it to another provider. Port a number you currently have into our system to be used as a tracking number
Fax Numbers
Before you can use the fax function in your account you need to enable your tracking numbers for fax
Call Settings
The Call Settings page is where you can configure global settings for your calls. Find settings for call recording, transcription, announcement messages, caller ID options, and more.
Target Numbers
Target numbers are the phone numbers on your website that can be dynamically changed to a tracking number.
Tracking Sources
You can track any onsite or offsite advertising channels through CallTrackingMetrics.