Video Walkthroughs

CTM’s self-service feature to help you understand, gather, and submit the necessary information to purchase and register numbers globally.

Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities.  

Tracking numbers are unique numbers purchased through CTM that are used to track advertising sources and attribute activities, such as phone calls, text messages, form submissions, and online chats to specific marketing campaigns.

A Receiving Number is a phone number that CTM will route calls to when someone calls your tracking number.

Before you can start using the text functionality on your account, you need to choose and enable your tracking numbers for text.

Number porting is the process of taking an existing phone number and transferring it to another provider.  Port a number you currently have into our system to be used as a tracking number

Before you can use the fax function in your account you need to enable your tracking numbers for fax

The Call Settings page is where you can configure global settings for your calls. Find settings for call recording, transcription, announcement messages, caller ID options, and more.