AI Tools

VoiceAI

VoiceAI lets you easily set up an AI-powered attendant to handle after-hours or overflow calls, ensuring your team stays supported 24/7. VoiceAI can schedule appointments, take messages, and help reduce the need for extra staffing during slower times.

CTM Platform, AI Tools

Custom Asks

Ask any natural language question and get a concise ChatGPT-powered answer with Custom Asks. Enter those into a custom field for easy reporting. Custom Asks can be set up using a trigger that runs after a call is completed.

CTM Platform, AI Tools

Summaries

Enhance your insights with AskAI Summaries, which let you select from various topic types to tailor the summaries for maximum impact. This feature ensures you receive the most valuable information from your agents’ conversations, providing clear and actionable insights.