Video Walkthroughs

Non-compliance with the FCC’s new robocall and robotext consent rules can cost up to $1,500 per violation. Watch this 60-minute expert panel, including a TCPA litigator, to help you prepare, stay compliant, and protect your business from fines.

Discover which click-to-call forms are available to you in CTM, new form templates, and how to route calls based on forms.

Learn how to route callers with keypresses or speech recognition, set up custom voice menus, and connect them to other tools in your account.

Set up agent scripts and optimize your account with advanced setups, calendars, and more.

Make sales, save time, and nurture leads from start to live agent with ChatAI, CTM’s smart chatbot feature.

Set up custom fields and panels in your softphone, call log, smart routers, reports, and notifications to make call data support your priorities.

Set up your AI builds, update fields and triggers, level up your AskAI setup, and more!

Use AskAI Summaries to turn conversations into actionable insights and integrate them into your daily workflows.

Explore no-to-low code integrations to simplify setup, avoid common pitfalls, and maximize platform efficiency.