
Custom Fields & Automations
Effortlessly manage your data by setting up and automating new custom fields and panels in your account

FormReactor
Discover which click-to-call forms are available to you in CTM, new form templates, and how to route calls based on forms.

Voice Menus
Learn how to route callers with keypresses or speech recognition, set up custom voice menus, and connect them to other tools in your account.

Agent Scripts
Set up agent scripts and optimize your account with advanced setups, calendars, and more.

Do You Want To Build A Chatbot? Webinar
Make sales, save time, and nurture leads from start to live agent with ChatAI, CTM’s smart chatbot feature.

Custom Actions
Set up custom fields and panels in your softphone, call log, smart routers, reports, and notifications to make call data support your priorities.

All Things AI
Set up your AI builds, update fields and triggers, level up your AskAI setup, and more!