Presets: System Presets for Voice Menus

Voicemail

• Allow the caller to leave a message

One Department Routing with Spam Deterrent

• Sends robocalls to hang up (regular routing setup required)

Two Department Routing with Spam Deterrent

• Sends robocalls to hang up (regular routing setup required)

Three Department Routing with Spam Deterrent

• Sends robocalls to hang up (regular routing setup required)

Voicemail with English(US) Transcription

• The caller to leave a message with a transcript for email notification purposes

Conference Room

• Allow callers to join a live conference call with an agent as moderator (agents join from the softphone)