Presets: System Presets for Queues

Round Robin Softphone Queue

• Retry Busy Agents|First In First Out enabled

Simultaneous Softphone Queue

• Retry Busy Agents|First In First Out enabled

Round Robin Cellphone Queue

• First In First Out

Simultaneous Cellphone Queue

• First In First Out

Round Robin Softphone Queue: Fast No Answer Routing

• Retry Busy Agents|First In First Out enabled

Simultaneous Softphone Queue: Fast No Answer Routing

• Retry Busy Agents|First In First Out enabled